| Knowledge base is the
knowledge repository of explicit knowledge and people profile. It must have an
intelligent and efficient way of searching and retrieving or accessing the knowledge
base. The information stored in the system is primarily unstructured with a structured
meta-data. These information containers must be properly organized and connected.
If this repository is not intelligent, effective and if it doesn't refer to know-what,
know-how and know-who, then we will not be able to call it as knowledge base. Note:
Simple document repository, FAQ or information base should not be called as
knowledge base. |