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| knowledGenie™
- Knowledge Management Software |
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Lpcube knowledGenie™ is an
innovative and true knowledge management
software. This KM platform helps
organize collective knowledge assets
of the organization, drive effective
communication and navigate to right
knowledge. It helps address the
following challenges:
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| Key
Challenges |
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High attrition
bring down productivity. 70%
of the knowledge leaves when
people leave the organization.
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As per the
research report, 20 to 30% of
the time people spend in searching
due to information overload.
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Knowledge silos
and over-reliance on personal
repositories such as email and
file repository in desktops
make enterprise knowledge unreachable.
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Redeveloping
information that already exists
costs time & money.
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Most customer
complaints and quality issues
are due to lack of timely access
to up-to-date information.
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| Business
Need |
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Bring right
information to right people
at right time there by significantly
reducing the searching time
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Retain information
and organize them in such a
way that the relevant information
is easily reachable and reusable
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Facilitate better
flow of information through
smart communication
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| Our
Product: True Knowledge Management
Platform |
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Lpcube knowledGenie™ helps
manage the entire lifecycle of the
content that includes planning,
capturing, organizing, securing,
delivering, intimating, accessing,
tracking, valuing, changing or discarding
and archiving. This Knowledge Management
Product empowers the workforce by
bringing the enterprise knowledge
at their fingertips to maximize
operational efficiency. Following
are the key functions:
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| Benefits |
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- Improves productivity and responsiveness
of the workforce
- Drives better internal and external
communication
- Minimizes loss of knowledge
- Brings down duplication of work
and repetition of mistakes
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| Key
Features |
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| Knowledge
Organizer & Navigator: |
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Knowledge
Organizer helps capture,
classify, connect, secure
and turn disconnected
information sources into
an easy to access knowledge
base.
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Knowledge
Navio (Knowledge Navigator)
helps find the right knowledge
in an organized way based
on the context and need
without having to search.
- Quick Search helps find
information based on key
words and other parameters.
The search history is maintained
to keep track of frequently
used search criteria.
- Internet Search helps
search the internet using
Yahoo, Bing and Google search
platform. Selected pages
can be added to the knowledge
base for easy access by
others.
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| Content
Repository |
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File Share
helps organize and access
documents, images, video
and audio. It supports
all standard file formats,
basic workflow, encryption,
locking, PDF & Flash
conversion, expiry management,
archival, links for large
files, quick links for
fast viewing, related
files linking, web links,
multiple storage options
and my work area.
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Knowledge
Note (kNote) help capture
various types of information
and access them with ease.
It includes lessons learned,
checklist, tips, thoughts,
solution and more.
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Website
help capture the details
of the website selectively
for easy access and focused
site specific search.
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iChange
takes care of information
change management. For
all content and knowledge
areas we can capture and
disseminate the change.
It helps the workforce
get the current and up-to-date
information on time.
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Glossary
helps maintain the dictionary
of information for various
terminologies related
to each of the knowledge
areas.
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| Smart
Communication: |
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Intelligent
Message helps deliver
right knowledge in a secured
and effective way to right
people using a centralized
knowledge base.
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Email
Connect to integrate email
accounts in knowledGenie.
It helps move or link
messages in email into
the knowledge base. Email
intimation (optional)
to intimate right people
whenever there is any
addition or change in
the knowledge base.
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Simple
Announcement option to
communicate and view key
messages. Message dashboard
to flash high priority
announcements.
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Gives
visibility into top performers
by sending announcements
regularly (every month)
about top contributors
and users.
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Content Scorecard & Dashboard:
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Quick
Ratings to get input from
the users on content quality
and easy options to capture
comments, feedback or
criticism around the topic.
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Smart
Tracker, an information
audit trail, helps monitor
information access and
contribution. Reports
with Key Performance Indicators
(KPIs) give greater visibility
on the overall contribution,
knowledge gap and usage.
- Content Dashboard helps
view content summary and
tracking information related
to individual and team contribution
& usage.
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Team Dashboard
provides visibility into
top performers (contributors
and users) and helps monitor
the progress
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| Activity
Planner: |
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- Todo and Request &
Response option take care
of capturing team activity,
scheduling and managing
request for information,
enhancement and so on.
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| Knowledge
Engine (knowledgeNgine): |
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Knowledge
Categorizer helps define
the taxonomy, content
type, level, keywords,
knowledge functions and
so on for structuring
the knowledge base.
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Login
based authentication including
the support for LDAP and
Active Directory. Data
level security for protecting
highly confidential information.
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Managing
organization chart and
role based privileges
for defining owners and
mapping team to knowledge
areas
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| Knowledge
System Manager: |
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| Why
KnowledGenie™ ? |
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Better classification
compared to traditional content
management systems
- Designed and architected for
building knowledge base
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Expandable and
easy to add other TrueKM Knowledge
Systems
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RapidKMi implementation
approach for successfully driving
KM
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Our experience
and total commitment towards
KM
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| What
is Our Approach? |
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Based on the
observation of our experts,
we help suggest the right KM
system and roadmap in line with
the business goals.
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We work with
knowledge managers to bring
the scattered information into
an intelligent knowledge base
for delivering the information
in a secured and right way.
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| How
KnowledGenie™ Can Be Extended? |
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Lpcube's True Knowledge
Management Platform can be integrated
with the following modules to address
many more challenges towards Lpcube
GreatWork:
- Lpcube
igniTeam™ - Collaborative
Workplace helps drive interactions
among the people to plan, discuss
and create knowledge to address
the knowledge gap.
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Lpcube sharpMind™
- Personal Competency Management
helps align the learning content
in knowledGenie™ to the
talent development process.
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Lpcube trueAware™ -
Personal KM & Organizational
Learning management helps systematically
plan, schedule, prioritize and
monitor learning activities
to accelerate effective learning.
- Lpcube
wisEnterprise™ - Process
Knowledge Management systems
help build the knowledge base
as part of the business processes
and enrich product management,
project management, support
and so on.
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| What
Are The Related KM Services Lpcube
Delivers? |
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| Who
Needs KnowledGenie™ ? |
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Small, medium and large organizations
having lots of internal or external
content, relying on email too much,
draining their energy in searching
for information and struggling to
effectively leverage their collective
knowledge assets.
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| How
Do We Deliver KnowledGenie™ ? |
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Lpcube provides
following options:
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Product license
model for on site implementation
with one year free support for
defects. Annual Maintenance
Contract (AMC) priced at 20%
of the license for extended
warranty.
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knowledGenie™
On Demand model charged on monthly
basis for small enterprises.
Note: The cost
per month and one-time investment
will be calculated based on the
number of users. Both volume discount
and enterprise level license is
available.
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| To
assess your knowledge access quotient,
kindly contact us at greatwork@lpcube.com. |
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| Applications
of knowledGenie™ |
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BPO/KPO
Knowledge System |
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Project
Knowledge System |
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Support
Knowledge System |
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Doctor
Knowledge System |
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Lawyer
Knowledge System |
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Agriculture
Knowledge System |
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Campus
Knowledge System |
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Insurance
Knowledge System |
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Finance
Knowledge System |
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| Lpcube fineVision
kBase methodology and Consulting
service is for guiding knowledge
managers to drive organization
wide knowledge stragey and knowledge
base development. |
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