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The true potential of the workforce
cannot be unearthed without having
the collective, complete and connected
knowledge base.
If finding the right knowledge
at the right time is difficult,
then there will be so much of "unproductive"
tasks in the form of knowledge search
and repetition of mistakes. It will
drain the energy level of the people
involved and will impose a huge
cost on the organization.
Software team is highly dynamic
and changing all the time. This
high knowledge attrition can lead
to poor performance, quality and
slow innovation. In this case, transition
will be slow and learning cost and
time will be very high.
Even when people move on within
the company, the knowledge can become
useless as they may have new roles,
priorities and so on. They may end
up learning new things all over
again and their old knowledge dies.
When people leave or retire, their
wisdom goes away.
When there is no knowledge sharing,
people end up spending valuable
time and effort to understand and
respond to even trivial issues,.
This will not only drain organizations'
energy but also hinders their growth.
The widening knowledge gap will
force the customers away.
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